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Bespoke Support

We are here to help

Now that you have realised your vision, we can help you to maintain this vision and keep it updated.

We understand the project does not end when we pack up the empty boxes and go home. That's why we are only a few UK companies to offer 24/7 support for our clients and all their systems. 

We support ALL AV systems, not just Inspired Dwelling's installations

Every property is different - contact us for pricing and bespoke packages

On Call

Issues can arise when it's least convenient. We are here for you in the evening, and on weekends.

Response Times

We can guarantee a response time, whether it is remote or on-site. This will depend on your level of support.

Call Out Rates 

If an on-site service is unavoidable, you will have preferential call-out rates.

Remote Assistance

Simply contact your dedicated support line for remote assistance - our expert touch-free offering.

24/7 Email, Text & Chat Support

We are here for you, just get in touch in whatever way is most convenient for you.

24/7 Monitoring 

We can pick up potential issues and often fix them remotely before they become problems. 

System Health Checks

Our on-site system health checks make sure everything is running smoothly, all the time. These are booked in bi-annually, bi-monthly or even monthly depending on your bespoke support contract and can play a huge role in eliminating issues, before they arise. They include updates for software, firmware, lighting scene settings and well as a tidy-up of AV equipment and personalised refresher training.

Priority Engineer Call-Out 

We will make room for you in critical scenarios such as total loss of WIFI, lighting or access control.

Cyber Security

Your security is paramount, so you can trust us to keep your systems secure and updated.

Broadband Service & Support

Fully managed and maintained broadband service via our trusted provider.

Support Enquiries