• 24/7 Support

    We are here to help.

Now you have realised your vision,
​let us help you keep it crystal clear.

We know the project doesn’t end when we pack up the empty boxes and go home. 

That’s why we are one of only a few UK companies to offer 24/7 support for all your systems.

We support all AV Systems, not just Inspired Dwellings’ installations.

Every property is different - contact us for pricing and bespoke packages.

Preventative Maintenance

Routine preventative maintenance. Regular, scheduled visits to test all systems and apply software updates.

Remote Troubleshooting

Remote diagnostic and troubleshooting tools, enabling many common problems to be resolved by an off-site engineer, without a site visit.

Proactive Monitoring

Proactive system monitoring to automatically detect system issues

All Day, Every Day

24/7 emergency telephone and email support.

VIP Status

Priority response and discounted call-out rates if a site visit is required.

On Call

Issues can arise when it's least convenient, we are here for you in the evenings, and on weekends.

Response Times

We will guarantee a response time, whether remotely or on-site, depending on your level of support.

Call Out Rates

If an on-site service call is unavoidable, you will have preferential call-out rates.

Remote Assistance

Simply contact your dedicated support line for remote assistance - our expert touch-free offering.

24/7 Email, Text & Chat Support

We are here for you, just get in touch in whatever way is most convenient for you.

24/7 Monitoring

We can pick up potential issues and often fix them remotely before they turn into problems.

System Health Checks

Our on-site system health checks make sure everything is running smoothly, all the time. These are booked in bi-annually, bi-monthly or even monthly depending on your bespoke support contract and can play a huge role in eliminating issues, before they arise. They include updates for software, firmware, lighting scene settings and well as a tidy-up of AV equipment and personalised refresher training.

Priority Engineer Call-Out

We will make room for you in critical scenarios such as total loss of Wi-Fi, lighting or access control.

Cyber Security

Your security is paramount, so you can trust us to keep your systems secure and updated.

Broadband Service & Support

Fully managed and maintained broadband service via our trusted provider.

Get In Touch

  • If you'd like us to call you, let us know your number:
  • Let us know how we can be of assistance.